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FAQ
Frequently asked questions
[About MXT]
[Getting Started]
[Health, Safety, Wellness]
[Ideas & Problems]
[Technical]
- 01MXT REALITY (pronounced “Mixed Reality” and "MXT") is a technology company focused on enhancing human experiences. Our integration of multi-sensory capabilities, accessibility-friendly peripherals, and multi-user interactions redefines shared moments across all devices. Our solutions span holograms, multi-monitor arrays, full motion simulators, VR, AR, MR, and more for training, education, medical, and beyond. For more info please see HERE (https://www.mxtreality.com/)
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- 04We have partnerships with all major brands of VR headsets. We don't have a favorite as our clients and their needs come first. We do however have common headsets that we recommend, depending on the solution and experience we offer. While our solutions will work with most headsets, the most common ones we recommend are: * OCULUS QUEST 2 - for standalone capabilities, portability, hand-tracking, price, and ease of set-up https://static.wixstatic.com/media/e3b92c_9ddd821530644e588ae205678c944bc7~mv2.jpg * VIVE FOCUS 3 - for similar reasons to the Quest, yet with better commercial grade usage https://static.wixstatic.com/media/e3b92c_51ca49213ebf43b288661f3d5d169790~mv2.jpeg * VIVE PRO EYE - for commercial grade usage, and eye tracking https://static.wixstatic.com/media/680e4c_047d623e12134a0392a9fd861a3e4777~mv2.png * VARJO XR-3 - for top shelf experiences offering the best quality and ease of use https://static.wixstatic.com/media/e3b92c_bede2b6a136b4c1db1bc15fc5583ddcc~mv2.jpg * MICROSOFT HOLOLENS 2 - for adaptable mixed reality training experiences https://static.wixstatic.com/media/e3b92c_15e3e555b1754c07a94d198f12a7c2db~mv2.png We support almost every headset available, and integrate different headsets upon occassion. However, these are the most common and most recommended for our customers.
- 05Our diverse and very talented team have a fairly broad set of skills, yet most pertain specifically to gamification of the real world. Knowledge and skill related offerings include consulting, project management, product management, 3D modeling, environment creation, game design, physics and mechanics, animation, video, app development, VR, AR, touch screen, and full haptic sensor integration. We work mainly with Unreal Engine 5 (UE5) and Unity. For more info see HERE (https://www.mxtreality.com/about)
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- 07We handle all any kind of input files, yet the most common types are listed below: • .3DM see .rws • .CAD is from Autocad and typically is a 3D wireframe without textures and materials. Most commonly used in architectural solutions • .DAE (digital exchange asset) is a 3D file interchange format that is supported by most 3D editing software and a number of game engines, yet does not support embedded materials. • .FBX is commonly considered the most flexible and understood format for storing 3D models, animations, materials and textures. This is our preferred input file type. • .glTF (GL Transmission Format) is often called the JPEG of 3D. Data is optimized for efficient loading using WebGL and to other APIs. It supports PBR materials. • .glb is a glTF packed into one file with all its assets. • .OBJ is almost as common as FBX and is very well integrated into most 3D software. It's data format represents geometry alone, such as the position of each vertex, normals, UV texture position, etc. OBJ is one of the oldest file formats and similarly one of the most widely supported. OBJ outputs also produce a .mtl file that defines color and opacity. • .rvt is a Revit file, which is commonly used for high end architecture solutions • .rws and .3dm are Rhino file types usually used for architecture solutions • .stl (stereolithography) The most basic format of all. Simply put, it's just a list of triangles. Widely supported and suitable for 3D printing. • .usdz is an Augmented Reality file format supported by Apple and can be viewed with the help of iOS devices running iOS12 and higher
- 08Yes, we offer help for anything related to our solutions. Usually the best places to start are our help sections as below • HOW TO INSTALL A VR, PC, MAC standalone solution(https://www.mxtreality.com/instructions) • HOW TO INSTALL A mobile solution(https://www.mxtreality.com/instructions) • HOW TO INSTALL A QUEST based solution(https://www.mxtreality.com/instructions-how-to-sideload) If you still need help, don't hesitate to reach out by any means, yet our CONTACT p(https://www.mxtreality.com/contact)age is often the easiest place for full details
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