FAQ

What does MXT reality do?

MXTreality, (pronounced “Mixed Reality”), is a technology company specializing in Virtual and Augmented Reality experiences and solutions for both B2B and B2C environments. Founded in 2013, the company has offices in both Seattle, WA, and London, UK with clients throughout the world.  MXTreality believes in creating immersive and engaging experiences for everyone, on every device.  In the consumer space, the company has over 2 million mobile app downloads. Business services include consulting, digital media production and end-user VR & AR application publishing.  MXTreality has produced over 100 XR experiences for training, medical institutions, art galleries, museums, tourist attractions, architecture firms, government agencies and more. Joined by a wide array of partners, MXTreality uses the latest technological innovations to offer deeply immersive multi-sensory experiences for all with a vision to improve future decisions, solve problems and enhance lives.

Where are you located?

Our address is 

2414 SW ANDOVER ST, STE D-101, SEATTLE, WA 98106

Full contact details can be found HERE

What is your phone number?

Contact us anytime at 

1-844-697-2333

Full contact details can be found HERE

What headsets do you work with?

We have partnerships with all major brands of VR headsets.  We don't have a favorite as our clients and their needs come first. We do however have common headsets that we recommend, depending on the solution and experience we offer.

While our solutions will work with most headsets, the most common ones we recommend are:

* OCULUS QUEST - for portability

* VIVE PRO EYE - for commercial grade usage, hand tracking and eye tracking

* SAMSUNG ODYSSEY PLUS - for high quality and ease of use in portable high quality solutions 

What are the main skills of your team?

Our diverse and very talented team have a fairly broad set of skills, yet most pertain specifically to gamification of the real world.  Knowledge and skill related offerings include consulting, project management, product management, 3D modeling, environment creation, game design, physics and mechanics, animation, video, app development, VR, AR, touch screen, and full haptic sensor integration.

Full further details read HERE

Do you offer internships?

Yes, we offer several placements throughout the year.  Please go to our CAREERS page for more info

What file types do you work with?

We handle all any kind of input file, yet the most common ones we deal with are listed below:

  • .3DM see .rws

  • .CAD is from Autocad and typically is a 3D wireframe without textures and materials.  Most commonly used in architectural solutions

  • .DAE (digital exchange asset) is a 3D file interchange format that is supported by most 3D editing software and a number of game engines, yet does not support embedded materials. 

  • .FBX is commonly considered the most flexible and understood format for storing 3D models, animations, materials and textures.  This is our preferred input file type.

  • .glTF (GL Transmission Format) is often called the JPEG of 3D. Data is optimized for efficient loading using WebGL and to other APIs. It supports PBR materials. 

  • .glb is a glTF packed into one file with all its assets. 

  • .OBJ is almost as common as FBX and is very well integrated into most 3D software.  It's data format represents geometry alone, such as the position of each vertex, normals, UV texture position, etc. OBJ is one of the oldest file formats and similarly one of the most widely supported. OBJ outputs also produce a .mtl file that defines color and opacity.

  • .rvt is a Revit file, which is commonly used for high end architecture solutions

  • .rws and .3dm are Rhino file types usually used for architecture solutions

  • .stl (stereolithography) The most basic format of all. Simply put, it's just a list of triangles. Widely supported and suitable for 3D printing. 

  • .usdz is an Augmented Reality file format supported by Apple and can be viewed with the help of iOS devices running iOS12 and higher

Can you help with my install?

Yes, we offer help for anything related to our solutions.  

Usually the best places to start are our help sections as below

 

If you still need help, don't hesitate to reach out by any means, yet our CONTACT page is often the easiest place for full details

         2414 SW ANDOVER ST, STE D-101, SEATTLE, WA 98106 
 info@mxtreality.com | Tel: 1-844-697-2333
         The Courtyard, 4 Evelyn Road, London, W4 5JL
infoUK@mxtreality.com | Tel: +44 203-633-5450 
© 2019 by MXTreality, a  MYPAD3D company
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